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<h1 id="DocTitle">2004 Annual Report</h1>
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<option value="1">Cover (3 pgs.)</option>
<option value="4">Customer: IBM<br /> (4 pgs.)</option>
<option value="8">Customer: BT Retail<br /> (4 pgs.)</option>
<option value="12">Customer: Air Products<br /> (4 pgs.)</option>
<option value="16">Customer: Unilever<br /> (4 pgs.)</option>
<option value="20">Customer: Mexico<br /> (5 pgs.)</option>
<option value="25">Letter to Shareholders<br /> (6 pgs.)</option>
<option value="31">Corporate Social Responsibility<br /> (8 pgs.)</option>
<option value="39">Financial Highlights</option>
<option value="40">Financial Contents</option>
<option value="41">Management's Discussion and Analysis<br /> (18 pgs.)</option>
<option value="59">Management Report on Internal Control Over Financial Reporting</option>
<option value="60">Report of Independent Registered Public Accounting Firm</option>
<option value="61">Consolidated Statements of Operations</option>
<option value="62">Consolidated Balance Sheets</option>
<option value="63">Consolidated Statements of Cash Flows</option>
<option value="64">Consolidated Statements of Shareholders' Equity</option>
<option value="65" selected>Notes to Consolidated Financial Statements<br /> (27 pgs.)</option>
<option value="92">Financial Measures</option>
<option value="93">Selected Financial Data</option>
<option value="94">Corporate Information<br /> (2 pgs.)</option>
<option value="96">Principal Operating Units</option>
<option value="97">Power Award Individual Winners Announcement</option>
<option value="98">Back Cover</option>
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